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Using telematics in the moving industry is still a relatively new topic to most. But when looking at the increase in self-serviced moving services and the current state of the industry, the usage of telematics can benefit both business owners and customers alike.
When you hire a contractor to move your items to a new apartment or house, the first thing in your mind is probably when it will arrive. Without accurate estimates, we end up booking off a full day for the contractors to come in only to find them rushing into the house 2 hours after the promised time frame. With GPS tracking, businesses can provide a much more accurate estimate on arrival times as well as provide updates to their customers. No longer is there a need to sit around your house to make sure you are available when they arrive.
Assets tracking also provides customers the comfort that they can monitor where the shipment is. Having all your possessions hauled to your new place may be anxious and knowing where they are en route will make sure you are updated with the status of your property.
Services such as U-Haul rents out trucks and vehicles directly to customers who then use it to move their own cargo, eliminating the costs of having contractors drive and move the assets from destination to destination. Customers enjoy a lowered cost due to this and a much flexible availability for moving. The problem self-servicing businesses face is that they rely heavily on their customers. The customers themselves pose the greatest risk the businesses have to take. This is where telematics come in. Using ELD solutions, businesses can install a device in their vehicles and monitor anything from mileage to diagnostics. No more are the days of customers returning a damaged vehicle and having no clue what happened. Business owners can now run their businesses knowing that they have an eye on their assets.
Using telematics for your moving company not only provides the information and security needed to run your business effectively and efficiently, it’s a great way to get started in implementing new technology into your business and getting that edge over your competitors.